How do you ship?
Within the UK we ship using Royal Mail. International orders will ship using various different services depending what services ship in those countries. Details can be found at checkout.
Do you ship internationally?
Yes. Details of countries we ship to can be found at checkout.
Do You Use Recycled Packaging?
We try to use fully recyclable packaging. We also recycle the packaging we receive when we purchase raw materials. Occasionally this might contain polystyrene packing peanuts but we feel its much better to re-use this than just throw it away and contribute to the pollution we hear so much about in the news.
Can I return products I am not happy with?
Unfortunately, for hygiene reasons we do not accept returns. We also cant refund any products due to a dislike of the scent or design. However, if you receive a damaged product please contact us with a photo so that we can arrange re-delivery or refund.
Do you use SLS?
No, all of our products are SLS free. We use gentle coconut based alternatives instead.
Do you use Palm Oil?
No. all of our products are Palm Oil free. We thoroughly check all the production methods for our raw materials, too, so there is no 'hidden' palm oil either.
What about your colourants?
We mostly use water based colourants to ensure no staining of your bath tub (or you!). When we aren't using water based colours we use ethically sourced micas and eco friendly glitters which also don't stain.